For someone else, and special topics

Helping mum or dad with their health

Hea asks you the questions a GP would ask about your parent's problem, shows where the NHS says to go, and writes a note for their GP. It keeps nothing about them in what it remembers.

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Free in the beta · Works inside the AI you already use · Last reviewed 5 November 2026

Appointments, medicines, results — when you're looking after a parent, you're the one who has to keep it all straight. You notice what's changed, but in a ten-minute appointment it's hard to get it all across. And you may not be the one in the room.

How Hea helps

Tell Hea it's about your parent Today

Choose "another adult" on the card. The questions are then about them: urgent signs first, then where the NHS says to go, in its own words.

The questions a GP would ask Today

Hea asks about the problem in order, including their medicines and allergies, and you answer for them. Your own answers and what Hea remembers about you are not used.

A note for their GP Today

The note says a family member or carer prepared it on their behalf, so the GP knows who answered.

Nothing remembered about them Today

A note about another adult never goes into what Hea remembers. Next time, Hea asks again.

What it looks like

Example · fictional data

Hea, I'm helping my mum with a health problem

A note about your mum, prepared by you

AboutAnother adult: your mum, 81The problem (your words)Dizzy when she stands up, for 2 weeksUrgent signs askedYou ticked noneHer medicines (as you named them)A water tablet and a blood pressure tabletWhere to go (NHS words)Book a GP appointment in the next few daysThe note saysPrepared by a family member or carer on her behalf

Fictional example. Nothing about her goes into what Hea remembers.

What you’ll get

A note for their GP, marked as prepared by a family member or carer
Where the NHS says to go, in its own words, urgent signs first
Their medicines and allergies, as you gave them, in the note
Nothing about them kept in what Hea remembers

Safety first

In an emergency, call 999 or go to A&E.

Questions people ask

Can I talk to my mum's or dad's GP about them?

You can tell their GP what you've noticed, and NHS guidance asks staff to listen to unpaid carers. To share information about your parent with you, the GP needs your parent's explicit consent, and they can decide how much is shared. If your parent can't make that decision, information may be shared in their best interests, or with someone they appointed under a health and welfare Lasting Power of Attorney.

Can my parent see what I tell their GP?

They may. NHS guidance says the person you care for may at some point see their record, including what you shared and your name.

Can I get a carer's assessment?

Yes, if you're 18 or over and care for someone. A carer's assessment is free: contact adult social services at your local council and ask for one.

What are the early signs of dementia?

The NHS lists memory loss, difficulty concentrating, finding familiar daily tasks hard, struggling to follow a conversation or find the right word, being confused about time and place, and mood changes. It says to talk to a GP sooner rather than later if you're worried about memory problems. Hea has no questions of its own about memory problems.

Does Hea remember my mum's details?

No. A note about another adult never goes into what Hea remembers, so it asks again next time. The note itself stays with your notes until you delete it.