A long or complex problem

Years of symptoms. Still no answer.

Tell your story once, in your own words. Hea asks the questions a GP would ask and puts your symptoms, how long, what you've tried and your medicines into one clear note for your GP.

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Free in the beta · Works inside the AI you already use · Last reviewed 5 November 2026

Tests come back "normal". You're told it's stress. After years of appointments you've lost track of what's been tried and what was said, and every new doctor asks you to start from the beginning.

How Hea helps

Tell the whole story once Today

Write it as it comes. Hea keeps your own words, asks the urgent questions first, then the questions a GP would ask: how long, what you've tried and whether it helped, your medicines and allergies, and what worries you most.

One note for your GP Today

Your answers in a fixed order, with your own questions for the doctor and what you'd like from the appointment. You check it, then copy or print it.

What guidance says a GP checks Today

After you confirm the note, Hea can hand your AI what published guidance says a GP usually checks for this kind of problem, and recent research reviews, each with its source. Take it with you to ask what hasn't been looked at yet.

A specialist Soon

Soon: share your note with a UK specialist. This isn't available yet.

What it looks like

Example · fictional data

Hea, I've had symptoms for years without an answer — help me put my whole story together

Your note for the GP

WhatTiredness and aching jointsHow long3 yearsWhat I have triedMore sleep, less caffeine: no changeMedicinesNoneWhat worries me mostThat something has been missedMy questions for the doctorWhich tests have I had, and what hasn't been checked?

Fictional answers. The note is your own answers, in order, and names no condition.

What you’ll get

One note for your GP, in your words and in a clear order
Your own questions for the doctor, written down
What published guidance says a GP usually checks, with sources
Recent research reviews on the topic, about people in general
One card of what Hea knows about you (medicines, conditions, allergies, your GP) that you can check and correct

Safety first

If something new happens or a symptom suddenly gets worse, don't wait for an appointment: call NHS 111, or 999 in an emergency.

Questions people ask

How do I get my GP to take me seriously?

Go in with your story in order: what happens, since when, what you've tried and what worries you most. NICE asks health services to help people prepare by thinking about what matters to them, what they hope will happen and what questions they want to ask. A short written note helps you say all of it in a short appointment.

What should I bring to a GP appointment?

A short written summary of your symptoms, the medicines and supplements you take, and the questions you want answered. You can also bring someone with you: NICE asks professionals to include family members, friends or carers if you want them there.

Can I ask my GP for a referral?

Yes, you can ask. If your GP refers you, you can usually choose which hospital or service you go to, so tell them your preferences.

Can I get a second opinion?

You can ask for one. There's no legal right to a second opinion, but a healthcare professional will rarely refuse to refer you for one. You can also ask to see another GP at your practice.

Can I see my own test results?

Usually, yes: you can check test results in the NHS App. Tests from before October 2023, or ones ordered by a hospital or done privately, may not show there. Your GP surgery can help with anything missing.