A long or complex problem

Not sure about what you were told, or the plan?

Hea takes your history the way a doctor asks for it and puts it into one clear note, with your own questions, so a GP or specialist can look again properly.

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Free in the beta · Works inside the AI you already use · Last reviewed 5 November 2026

You've been told what it is, or given a plan, and something doesn't sit right. A second opinion starts with a complete, clear case. Hea puts it together from your answers, so a GP or specialist can look again properly.

How Hea helps

Your history, the way a doctor asks for it Today

Hea checks the urgent signs first. Then it asks how the problem started, how long it has lasted, what you've tried, which medicines you take and what worries you most.

One clear note, with your questions Today

Your answers go into a note in English, in the order a doctor reads them, with your own questions for the doctor. It uses only your answers and names no condition. You can open it as a page to print or show.

What guidance and research say Today

Ask about a condition or a treatment and Hea finds recent reviews and guidelines about people in general. Each sentence of the summary points to its source, so you and your doctor can check it.

A written second opinion from a UK specialist Soon

A UK specialist reads your case and writes their opinion.

What it looks like

Example · fictional data

Hea, help me prepare my case for a second opinion

Note for a second opinion

The problemPain and stiffness in my right kneeHow long14 monthsWhat I have triedPhysiotherapy for 6 weeks; painkillers from the pharmacyUrgent signs I was asked aboutI answered no to allWhat worries me mostThat surgery is the only option I've been offeredMy questions for the doctorWhat other options are there, and what happens if I wait?

Fictional example. The note uses only your answers and names no condition.

What you’ll get

A note for a GP or specialist with your whole story in order
Your own questions for the doctor, in your words
Your medicines, conditions and allergies, remembered for next time
Your lab results as the lab printed them, beside earlier ones of the same test
Summaries of research and guidance about people in general, each with its source

Safety first

Getting a second opinion may delay treatment. If you have a serious condition, ask your doctor whether a delay in starting treatment could be harmful.

Questions people ask

Do I have a right to a second opinion on the NHS?

Not a legal right, but a healthcare professional will rarely refuse to refer you for one. It's worth first asking your GP or consultant to go over anything you don't understand. Your family or carer can also ask for a second opinion for you, but only with your consent.

How do I ask for a second opinion?

Start with your GP. You can ask to see another GP at your practice, or ask your GP to refer you to another GP. If you've already seen a consultant, go back to your GP and ask to be referred again: the new consultant is told it's a second opinion and is sent your earlier test results.

Will a second opinion delay my treatment?

It can. People who ask for a second opinion have already seen a doctor, so they may have to wait, and the new consultant may be at a different hospital. If you have a serious condition, ask your doctor whether a delay in starting treatment could be harmful.

Can I get copies of the letters about my care?

Yes. When doctors write to each other about your care, they should aim to give you a copy of their letters or emails. If you do not get a copy, you can ask for one.

Can Hea give me a second opinion?

No. Hea doesn't diagnose or recommend a treatment. It helps you prepare: it takes your history, writes a clear note with your questions and shows what published guidance and research say about people in general. A written second opinion from a UK specialist is coming soon.